Returns & Exchanges

At Hoselink, we want you to be completely satisfied with your watering and garden solutions, which is why we offer a 30-day money-back guarantee on all products. If your purchase isn't the perfect fit for your home, simply return it in its original condition for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal or contact our customer care team with your order number to request a Return Merchandise Authorization (RMA) label.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all connectors, accessories, and manuals are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized postage location; please keep your tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned garden gear, we will process your refund to your original payment method within 5-7 business days.